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What is Bounce Rate? A Practical Guide for Marketers and Website Owners

  • Clarissa
  • Jul 15
  • 4 min read
Bounce Rate Illustration

Bounce rate is more than just a number in your analytics dashboard—it's a powerful indicator of how well your website is engaging its visitors. As a trusted digital marketing agency and SEO agency in Singapore, Absolute Digital understands the critical role bounce rate plays in your online success.


In this in-depth guide, we’ll break down everything you need to know about bounce rate, from what it is and why it matters, to how we help our clients bring it down and boost results.



Understanding Bounce Rate in SEO


Bounce rate refers to the percentage of visitors who land on a webpage and leave without taking any further action—no clicks, no scrolling, no form submissions. Just a quick exit.


How Is Bounce Rate Calculated?


The formula is:


Bounce Rate = (Single-page sessions / Total sessions) x 100

If 100 people visit your homepage and 60 of them leave without clicking anything else, your bounce rate is 60%.


Why Do People Bounce?


  • They didn’t find what they were looking for

  • The page was slow to load

  • The design or content didn’t engage them

  • They accidentally clicked the link


At Absolute Digital, we dive into these factors to diagnose the cause of high bounce rates and implement tailored solutions.



Bounce Rate vs Exit Rate


While both terms may sound similar, bounce rate and exit rate are different metrics:


  • Bounce rate measures single-page sessions—visits with no interaction beyond the landing page.

  • Exit rate tracks where users leave your site, regardless of how many pages they’ve visited.


Example: If someone lands on a blog post and exits immediately, that’s a bounce. But if they browse your homepage, click to a blog post, and then leave—that’s an exit.


Understanding both helps our SEO team at Absolute Digital fine-tune customer journeys to reduce unnecessary drop-offs.



Why Bounce Rate Matters


Bounce rate isn’t just a vanity metric—it impacts how Google perceives your site and affects your conversions.


1. User Engagement


High bounce rates signal to search engines that visitors may not be finding your site useful or relevant. This can negatively impact your rankings.


2. SEO Performance


Although bounce rate isn’t a direct ranking factor, it indirectly affects SEO by influencing engagement signals like time on page, dwell time, and return visits.


3. Conversion Rates


If people leave too soon, they’re not converting. Lower bounce rates = higher chances of generating leads, sales, or signups.



What’s a Good Bounce Rate?


If you find yourself asking, 'Is 20% bounce rate good?', the answer, unfortunately, isn’t so straightforward. There’s no universal “perfect” bounce rate—it depends on your industry, content type, and traffic source. However, general benchmarks are:


  • Blogs: 65% – 90%

  • Landing Pages: 70% – 90%

  • Retail Sites: 20% – 45%

  • B2B Sites: 25% – 55%


At Absolute Digital, we compare your bounce rate with relevant industry standards to provide context and prioritize improvements.



What Affects Bounce Rate?


Several key elements influence your bounce rate:



If your site loads slowly, people leave. Full stop.



Non-responsive pages frustrate mobile users, leading to bounces.



Does your content answer the user’s question or meet their intent? If not, they’ll click back.


4. Design & Readability


Cluttered layouts, hard-to-read fonts, and lack of visual hierarchy all contribute to higher bounce rates.



If your title or meta description promises something your page doesn’t deliver, users will bounce.



How Bounce Rate is Tracked in GA4


Google Analytics 4 (GA4) measures engagement differently from Universal Analytics. Instead of bounce rate, GA4 tracks engaged sessions, which are:


  • Lasting longer than 10 seconds

  • Having 1+ conversion events

  • Viewing 2+ pages/screens


Bounce rate is still available in GA4 but calculated as the inverse of engaged sessions:


Bounce Rate = 100% - Engagement Rate


How to Reduce Bounce Rate: Absolute Digital’s Strategy


At Absolute Digital, we use a comprehensive approach to lower bounce rates for our clients:


1. Content Optimization


  • Clear headings and formatting

  • Answering user intent directly

  • Compelling intros and CTAs


2. Technical Improvements


  • Improve page load speed

  • Mobile-first design

  • SEO-friendly structure



  • Logical menu hierarchy

  • Sticky navigation bars

  • Internal linking to keep users engaged


4. Audience Targeting


  • Segmenting traffic by source

  • Tailoring landing pages per campaign


5. A/B Testing


  • Trying different layouts, colors, headlines to see what keeps users engaged



Tools We Use at Absolute Digital


  • Google Analytics 4: To track bounce and engagement rates

  • Hotjar: For heatmaps and session recordings

  • PageSpeed Insights: For load time diagnostics

  • Search Console: To monitor crawlability and impressions



Case Study: 40% Bounce Rate Drop in 3 Months


A client came to us with a 78% bounce rate on their product landing page. We:


  • Refined their copy to match search intent

  • Added a video explainer

  • Simplified the layout and improved mobile view

  • Used exit-intent popups to capture leads


Result? A drop to 46% bounce rate and a 25% increase in conversions.



Absolute Digital’s Approach


As a full-service SEO agency and digital marketing agency in Singapore, we focus on:


  • In-depth analytics audits

  • Content strategy alignment

  • Page experience optimization

  • Continuous monitoring and fine-tuning



Conclusion


Understanding and managing bounce rate is vital for SEO and business performance. At Absolute Digital, we help businesses across Singapore reduce bounce rates through smart content, intuitive design, and data-driven strategies.


Want to make your website stickier and more profitable?


Let’s Work Together


Contact Absolute Digital — Singapore’s Leading SEO Agency


📞 Call us at +65 9899 8787

📧 Email us at hello@absolutedigital.sg

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